LBOS

Privacy Policy

Last updated October 16, 2026

This policy explains how LBOS (Lotierzo Business Operating System, "LBOS", "we") collects, uses and protects information when businesses and their team members use LBOS at lbos.app and its related apps. LBOS is owned and operated by Lotierzo Business Operating System LLC, a New Jersey limited liability company. Contact: lbos@lbos.app.

Information we collect

• Account information: names, email addresses, phone numbers and access codes of the business owners and team members who use LBOS.
• Business records: the leads, customers, appointments, estimates, contracts, jobs, photos, payments and notes a business enters into LBOS. The business owns this data; we process it on the business's behalf.
• Connected social accounts: when a business connects Instagram, Facebook or TikTok, we receive the access tokens and the basic account information those platforms provide.
• Usage information: basic logs (time, IP address, device type) used to keep LBOS secure and working.

TikTok

When a business connects a TikTok account to LBOS, TikTok shares, with the account owner's permission, the account's basic profile information (open ID, display name and avatar) and access tokens for the permissions the owner grants (user.info.basic, video.upload, video.publish). We use this only to:

• show the business which TikTok account is connected;
• upload the videos the account owner approves, as drafts in their TikTok inbox or as posts with the privacy and interaction settings they choose.

We do not post anything the account owner has not approved, we do not read other content from the account, and we do not sell or share TikTok data with anyone. Tokens are stored on our servers with access limited to the publishing service. The owner can disconnect LBOS at any time in TikTok (Settings and privacy, Security and permissions, Apps and services) or by emailing us; we then delete the stored tokens within 30 days.

How we use information

• to provide LBOS to the business and its team (leads, scheduling, estimates, publishing and the other features they use);
• to send the notifications and emails the business turns on;
• to secure LBOS, prevent abuse and fix problems.

We do not sell personal information and we do not use it for advertising.

Sharing

We share information only with the service providers LBOS runs on (hosting, email delivery, accounting and the social platforms a business connects), only as needed to provide LBOS, or when required by law.

Retention and deletion

Business records are kept while the business uses LBOS. A business owner can ask us to export or delete their data, and anyone can ask what we hold about them, by emailing lbos@lbos.app. We respond within 30 days.

Security

LBOS uses encrypted connections (HTTPS), per-person access codes, rate limits on sign-in and server-side permission checks on every request.

Children

LBOS is a business tool and is not directed to children under 13.

Changes

We will post any changes to this policy on this page and update the date above.